Shipping & Returns

At Fashion Styles Sales, we’re committed to providing quality outdoor apparel and adventure gear with seamless delivery and hassle-free returns. Below you’ll find all the details about our shipping and returns processes.

Shipping Information

Order Processing

We process all orders within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Methods & Delivery Times

We offer two shipping options to meet your needs:

Note: Delivery times are estimates and may vary depending on customs processing in your country. We ship worldwide except to certain Asian countries and remote areas.

International Shipping

For international orders:

• Customers are responsible for any customs fees or import taxes
• Please ensure your shipping address is complete and accurate
• Some delivery delays may occur during peak seasons or due to customs processing

Returns & Exchanges

Our Return Policy

We want you to be completely satisfied with your purchase. If you’re not happy with an item, you may return or exchange it within 15 days of receiving your order.

Return Eligibility

To qualify for a return or exchange:

• Item must be unused, unworn, and in original condition with all tags attached
• Item must be in its original packaging
• Return request must be initiated within 15 days of receiving your order

How to Return an Item

Follow these simple steps:

1. Contact our customer service within 15 days by emailing [email protected] with your order number and return details
2. Wait for authorization – We’ll email you a Return Merchandise Authorization (RMA) number and instructions within 2 business days
3. Package your return – Securely pack the item in its original packaging with all tags attached. Include a copy of your order confirmation
4. Ship your return – Send to our returns center at:
   
   Fashion Styles Sales Returns
   76 Vicar Ln
   Leeds, GB LS4T 2QL

   We recommend using a trackable shipping service as we cannot be responsible for lost return packages.

Refund Processing

Once we receive and inspect your return:

• Refunds are processed within 5-7 business days
• Your refund will be credited to your original payment method (Visa, MasterCard, JCB, or PayPal)
• Original shipping fees are non-refundable
• International refunds may take additional time depending on your bank

Exchange Processing

For exchanges:

• We’ll process your exchange upon receiving your return
• You’ll receive a confirmation email when your exchange ships
• Exchanges are subject to product availability
• Price differences will be refunded or charged accordingly
• We cover the shipping cost for replacement items

Damaged or Defective Items

If you receive a damaged or defective item:

• Contact us immediately at [email protected] with photos
• We’ll arrange for a replacement or refund at no additional cost

Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to our error (wrong item shipped or defective item).

International Returns

For customers outside the UK:

• You are responsible for any customs fees or import taxes associated with your return
• We cannot refund original shipping costs for international orders
• Mark your return package as “Returned Goods” to avoid additional customs charges

Need Help?

Our customer service team is happy to assist with any questions about shipping or returns. Contact us at [email protected] and we’ll respond within 2 business days.

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